Legal notice

2. Legal Notice

Legal Notice – The LuxeAura

Last Updated: 14 September 2026

Business Information

Trading Name: The LuxeAura
Business Address: Flat A, 536 Stratford, Sparkhill, Birmingham B11 4AJ, United Kingdom
Email: bangbangshort2026@gmail.com

The LuxeAura operates an online retail store offering beauty, skincare, fragrance and personal-care products.

Product Information

We make reasonable efforts to ensure that product descriptions, images, prices and other information displayed on our website are accurate and up to date.

Product packaging, colours and presentation may occasionally vary from website images.

Customers should always check the product packaging and manufacturer information for the most current product details and instructions.

Prices and Payment

All product prices and applicable delivery charges are displayed during the checkout process.

Customers will be shown the total amount payable before completing their order.

Orders

By placing an order through our website, you agree to provide accurate billing, payment and delivery information.

We reserve the right to cancel an order where there is a genuine issue with availability, pricing, payment, suspected fraud, or an obvious listing error, subject to applicable consumer law.

Consumer Rights

Nothing in these terms is intended to remove or restrict any legal rights you have under UK consumer law.

For online purchases, consumers generally have a 14-day period to cancel after receiving goods, followed by a further 14 days to return them. Refunds are generally required within 14 days of receiving the returned goods. There are statutory exceptions, including certain sealed goods that are not suitable for return for health or hygiene reasons once unsealed.

Faulty, misdescribed or otherwise legally defective products remain subject to applicable consumer rights.

Fair Terms

Nothing in this Legal Notice or our store policies is intended to exclude liability or consumer rights that cannot legally be excluded.

Our customer terms are intended to be fair and transparent, as required under UK consumer law.

Privacy

When you place an order or contact us, we may process personal information necessary to fulfil your order, provide customer service, process payments and meet legal obligations.

Please also publish a separate Privacy Policy explaining what personal data you collect, why you collect it, how long you retain it and who you share it with. These are matters the ICO expects privacy notices to explain clearly.

Cookies

Our website may use cookies and similar technologies to operate the store, remember shopping-cart information, analyse website use and provide other functionality.

Non-essential cookies generally require appropriate user consent under applicable UK rules.